A. We ship Monday & Saturday including holidays. Please send us an email BEFORE your payment if you wish to change shipping address.
Our Company has more than 10 years of experience in production and processing enterprises of gold,silver, diamonds and other products, we has a complete and scientific quality management system.Welcome to visit our company any time, your any suggestion will be greatly valued.
(1) We accept return for any reason after 15 days from you receive the items.
(2). We promise refund or replacement once you are not satisfied with it when you receive it.
(3) We accept the return postage in case a replacement necessary or refund requested;
in case you received a wrong item, Items must be returned in its original and unused condition & must also be in its original box and packing.
(4). While every step has been taken to ensure that we ship out correct item, there will be occasion when you receive items that are different from the description. In such case, we ask that you contact us immediately so we may remedy the situation. Your satisfaction is important to us and we value your business.
The beauty of diamond comes from the fire in the diamond, but diamond will react to any oil and Chemical solvents &makeup,
Even the oil excreted by human body will film on the surface, which will cause the fade; so the experts suggest we should
Clear the jewelry by a kinds of simple methods, will keep diamonds perfect;
1. Daily clear: Take it off when you take a shower or cooking, if impossible, you should wash it by a lot of swift water to avoid chemical reaction between diamond with oil or Chemical;
2. with detergent: First, pour some neutral detergent in a bowl mixing with warm water even; and then immerge the diamond in the mixture for then minutes, brush it by a small soft brush, and wash it by swift water clear, blow it dry with blow drier, wipe it dry by the polishing cloth at last;
3. our help: if it is polluted seriously you cannot clear it yourself, you can post it back to my shop for further maintenance